Returns & Exchanges

At Holy Gels, we want you to be obsessed with your manicure, which is why we offer a 30-day window for returns or exchanges on all unopened and unused products. For hygiene reasons, we cannot accept returns on gel polishes or tools that have been opened or used.

1

Initiate Your Request

Email our support team with your order number and a photo of the items you wish to return to receive a Return Authorization number.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all seals are intact to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing